Business Security

Evolved Multi-Location Management

Be efficient. Be everywhere.

To aid our clients who manage multiple locations, we offer numerous tracking, reporting and customization options that cut down on time loss. Guardian's online account management tool, Genie, allows you to keep an eye on every aspect of your businesses from anywhere.

• Access alarm activity, exception reports and event history remotely
• Change user codes and manage restricted area access
• Program doors to lock at specific times
• Screen visitors before allowing access
• Sync security videos with register point-of-sale software operations to potentially track cash shortages
• Use real-time data to adapt and maximize profits with reports on:
  • Late-to-open/Early-to-close
  • Excessive alarm activity
  • Alarm event history
  • Service history

False alarms are one of the biggest problems with any multi-location business. That's why we help you identify factors that lead to false alarms, as well as enable you to pinpoint which locations are responsible. It all adds up to fewer fines and fewer notifications in the middle of the night.

Guaranteed Service Excellence

Like security, customer care should never sleep.

Every Guardian technician and installer is thoroughly screened upon hiring. They then undergo hundreds of hours of rigorous training before licensing.

The dispatch specialists in Guardian's monitoring center have an average response time of one minute or less. Our facility is backed up by two independent sources of power so we can respond to your alarm system's signals - no matter what.

The Guardian monitoring center meets the stringent requirements of Underwriters Laboratories (U.L. Certification), the Central Station Alarm Association (CSAA), and Factory Mutual (FM). Guardian's monitoring center also has the prestigious CSAA Five Diamond certification.

VIP Customer Service Line

No machines. No redirects. No nonsense.

The one thing that doesn't change with a Guardian installation is our world-class, One Call Resolution customer service and tech support, including a team of on-the-move service technicians who are available 24/7.

To make this service even better for the unique needs of our business customers, we've created the VIP Customer Service Department. This direct line puts you in touch with a team of highly specialized support professionals who can provide a fast, comprehensive response to all of your security needs, including:

• System upgrades
• Technical assistance and service
• User code addition, deletion or modification
• Updates to dispatch instructions
• Billing questions
• Alarm history
• Account research

Video Surveillance

Get the protection and insights from having an eye in the sky.

See what's happening at your business from anywhere with 24/7 live look-in access via the web or your smart phone. Watch over your stockroom, safe or outdoor areas and minimize false alarms and fines.

Guardian offers a full line of video surveillance solutions, from standalone DVR applications to enterprise-level IP-based video solutions. Watch indoor and outdoor areas; mount surveillance operations even in extreme temperatures and climates.

Depending on your needs, you can choose from a wide range of capabilities:

• Simple observation, such as the timely arrival of property maintenance trucks
• Recognition, to see the employees in attendance or on the job site
• Identification, for management or potential legal reasons

Multiple features optimize your efficiency:

• Automatically produce and store full-color video of any event
• Save video to your desktop
• Email video clips to anyone, such as your loss prevention manager or a law enforcement agency

Asset Protection

Deter, catch and prosecute internal & external theft.

Last year $17.2 billion was lost as a result of property crimes.¹ What's worse, employees cost their employers $19.5 billion in shrinkage, accounting for 47% of losses.² Protect your business with Guardian security and monitoring:

• Customized interior protection
• Exterior safeguards to deter crime
• Text messaging & email notification
• Emergency communicator

Our business security systems are enhanced by Digital Cellular Communication. This enables contact with Guardian's monitoring center even in the event of a severed landline, change in phone service or service interruption due to weather or carrier problems.

¹FBI, 2008
²National Retail Security Study