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Terms and Conditions

Smart Lock & Doorbell Offer - New Customer Offer Only:

*Offer valid for new customers only. Subject to credit approval and entry into a standard Monitoring Agreement with Guardian for a term of 36 months or more, for $49.99 per month. Purchase of a $199 3-1-1 Simon XT5 security system required with 1 standard control panel, 1 motion detector, and 3 door/window sensors that includes the interactive Doorlock and Doorbell Camera. To upgrade to the premium 3-1-1 with IQ2 panel, a $100 upgrade fee is required. All additional equipment will be paid for in full. The Monitoring Agreement includes an early termination fee. Any equipment updates or additional equipment will be paid for in full by the customer. Offer is subject to change without notice. Limit one offer per new customer contract. This offer cannot be combined with any other offer, transferred or assigned, or redeemed for cash. Offer has no cash value, except where prohibited, in which case cash value is 1/100 cent. Offer valid until 2/28/19.




Effective 5/7/2018 co-pay charges will increase to $50.00.

The current paper statement fee is $2.00.

The current Guard Service copay is $25.00.


Time and materials rates are for residential service only and are as follows:



Normal Business Hours
Monday-Friday 8:00am - 5:00pm


Trip Fee: Not to exceed $60
Hourly Rate: Not to exceed $90 (billed in 15 minute increments after the first hour)
Minimum service charge not to exceed $105, which includes the trip fee and the first half hour of service.


Outside normal business hours, weekends and holidays
Trip Fee: Not to exceed $75
Hourly Rate: Not to exceed $105 (billing in 15 increments after the first hour)
Minimum service charge not to exceed $180, which includes the trip fee and the first hour of service.


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Guardian Protection Services
Guardian Protection Services